Terms of Service

Last updated: August 1, 2026

1Acceptance of Terms

Welcome to KloudSec. By accessing or using our cloud security platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you (either an individual or the organization you represent) and TOC Consulting ("KloudSec", "we", "us", or "our"), the company operating the KloudSec platform, based in Paris, France.

2Service Description

KloudSec is a Cloud Security Platform that scans your cloud infrastructure for security vulnerabilities, compliance issues, and misconfigurations.

The Service includes:

  • Automated security scanning of AWS accounts (with GCP projects and Azure subscriptions on our roadmap)
  • Vulnerability detection and compliance monitoring
  • Security findings dashboard and reporting
  • Remediation guidance and recommendations
  • API access (on applicable plans)

Service Changes: Features may change, be added, or removed as the Service evolves. We'll make commercially reasonable efforts to notify you of significant changes.

3Account Registration and Eligibility

To use the Service, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Provide accurate and complete registration information
  • Have the authority to bind the organization you represent (if applicable)
  • Maintain the security and confidentiality of your account credentials

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

4Cloud Access and Permissions

To provide the Service, you grant KloudSec read-only access to your cloud infrastructure (for example, via an IAM role for AWS):

  • Read-Only Access: KloudSec only requires and will only use read-only permissions to scan your cloud resources
  • No Write Permissions: We never request or require permissions to modify, delete, or create resources in your cloud account
  • Revocable: You may revoke KloudSec's access at any time (for example, by deleting the IAM role or CloudFormation stack for AWS)
  • Your Responsibility: You are responsible for ensuring the access role permissions are correctly configured

Important: You acknowledge that you have the necessary authority to grant KloudSec access to your cloud infrastructure and that you are responsible for compliance with your cloud provider's terms of service.

5Free Trial and Subscription

14-Day Free Trial: New customers receive a 14-day free trial with full access to features. No credit card is required for the trial. At the end of the trial period, your access will be limited unless you subscribe to a paid plan.

Paid Subscriptions: Paid plans are billed monthly or annually in advance. By subscribing, you authorize us to charge your payment method for the subscription fees.

Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused time, except as required by applicable law (see Section 6 for French consumer withdrawal rights).

Price Changes: We may modify subscription pricing with at least 30 days' notice. Price changes will not affect your current billing period.

6Right of Withdrawal (French Law)

In accordance with French consumer law (Code de la consommation, Articles L221-18 and following), if you are a consumer based in France or the European Union:

Your 14-Day Withdrawal Right

You have the right to withdraw from your subscription within 14 days of purchase without giving any reason and receive a full refund.

How to Exercise: To exercise your withdrawal right, email us at hello@kloudsec.io with a clear statement of your decision to withdraw.

Refund: We will refund all payments received from you within 14 days of receiving your withdrawal notice.

Note: This withdrawal right does not apply to business customers purchasing services for professional use. Business subscriptions follow the cancellation terms in Section 5.

7Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove, obscure, or alter any proprietary notices on the Service
  • Use the Service to scan cloud accounts you don't own or don't have authorization to scan
  • Interfere with or disrupt the Service or our servers/networks
  • Use automated systems to access the Service in a manner that sends more requests than humanly possible
  • Share your account credentials with unauthorized third parties

Enforcement: We reserve the right to suspend or terminate your account if you violate this Acceptable Use Policy.

8Intellectual Property Rights

Our Rights: KloudSec and all related trademarks, logos, and service marks are owned by TOC Consulting. The Service, including its software, design, and content, is protected by copyright, trademark, and other intellectual property laws.

Your Rights: You retain all rights to your cloud infrastructure data and configurations. By using the Service, you grant us a limited license to access, process, and analyze your data solely to provide the Service.

Limited License: We grant you a non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, subject to these Terms.

9Disclaimers and Limitations of Liability

IMPORTANT - READ CAREFULLY

"AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, secure, or error-free
  • All security vulnerabilities will be detected
  • The Service will meet your specific requirements
  • Any defects will be corrected

Security Findings Are Not Guarantees

KloudSec scans your infrastructure and provides security findings. However, the absence of findings does not guarantee that your infrastructure is secure. You remain solely responsible for your own security posture and compliance.

Limitation of Liability - Paid Users

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KLOUDSEC'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO KLOUDSEC IN SUBSCRIPTION FEES DURING THE 12 MONTHS PRECEDING THE CLAIM.

No Liability for Free Users

FOR USERS ON FREE TRIALS OR FREE PLANS, KLOUDSEC SHALL HAVE NO LIABILITY WHATSOEVER. YOU USE THE FREE SERVICE ENTIRELY AT YOUR OWN RISK.

Excluded Damages

IN NO EVENT SHALL KLOUDSEC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not fully apply to you. You may have additional rights under applicable consumer protection laws.

10Indemnification

You agree to indemnify, defend, and hold harmless TOC Consulting, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including your cloud provider's terms of service
  • Unauthorized access to your account due to your failure to safeguard credentials

11Data Processing and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

GDPR Compliance: For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have rights regarding your personal data, including access, correction, deletion, and portability. See our Privacy Policy for details.

Data Deletion: Upon account deletion, we will delete your data in accordance with our Privacy Policy. You may request data deletion by emailing hello@kloudsec.io.

12Termination

Your Right to Terminate: You may terminate your account at any time by emailing us or using the account deletion feature in your dashboard.

Our Right to Terminate: We reserve the right to suspend or terminate your access to the Service at any time for:

  • Violation of these Terms or our Acceptable Use Policy
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Discontinuation of the Service (with reasonable notice)

Effect of Termination: Upon termination, your right to access the Service immediately ceases. We will delete your data in accordance with our Privacy Policy. Sections that by their nature should survive (including Intellectual Property, Disclaimers, Limitations of Liability, Governing Law) remain in effect.

13Governing Law and Jurisdiction

Governing Law: These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Paris, France.

Note: EU consumers may have additional rights under EU consumer protection laws, including the right to bring proceedings in their country of residence.

14Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on this page with a new "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying a notice in your account dashboard

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may terminate your account.

15Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and KloudSec regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please contact us:

TOC Consulting

23 Rue de Berne, 75008 Paris, France

Email: hello@kloudsec.io

Last Updated: August 1, 2026

These Terms are effective immediately for new users and existing users alike.